At TURKEY SMS, we take the terms and conditions of using our text messaging service seriously to ensure a smooth and compliant user experience. To maintain the integrity and quality of our services, the following situations may result in the suspension of an account:
1. Violation of Terms and Conditions:
- If the account holder engages in any activities that breach our terms and conditions, such as sending unsolicited messages, spam, or illegal content, the account may be suspended.
2. Violation of Contract Terms:
- Any breach of the agreed-upon contract terms between TURKEY SMS and the account holder can lead to a temporary suspension of the account until the issue is resolved.
3. Cancellation of Company's License:
- If the company's license, which was a requirement for account registration, gets canceled or revoked, the account may be suspended until the company resolves its licensing issues.
4. Company Account Verification:
- For company accounts, we may periodically review and verify the company's documents to ensure compliance with our policies and regulations. Failure to provide or maintain the required documentation may lead to a suspension.
It's essential to note that we will not disable any account for reasons other than those explicitly mentioned above. Our goal is to provide a fair and transparent service while upholding the highest standards of compliance and security.
In case of any suspension, we will work closely with the account holder to address the issue and facilitate the reactivation of the account once the required conditions are met. We value our customers and strive to create a positive and trustworthy environment for all our users.